Returns & Refunds

DELIVERY SYSTEM

All the product orders are sent through Craftman or Dropshipping and are delivered to your mailbox at your address. Check the product descrption for delais for orders to be shipped.  

DELIVERY 

A lot of our craftman offer free shipping in Canada. No additional charges will be added to the shipping. The shipment address needs to be valid.  We are not responsible for any additional costs related to customs clearance. We are not responsible for the detention of your parcel at customs.

INTERNATIONAL SHIPPING

We ship in U.S.A. and France for now. Shipping rates are calculated automatically at checkout, after entering your country. We are not responsible for any additional costs related to customs clearance in your country. We are not responsible for the detention of your parcel at customs in your country. 

CHANGING ADDRESS?

You moved and you wish to change the delivery address? No worries, you just have to update your information when you make your next purchase.  

IMPORTANT!

If you do not get the parcel or the parcel is damage, thanks to contact us asap and will do our best to please you with your purchace. Will get in touch for you with our provider and let you know the best options available for you.